FAQS


  1. What is your MOQ For OEM/ODM ?

Usually our MOQ is 300pcs. Please feel free to tell us how many pieces you need, we will calculate the cost correspondingly, hoping you can place large orders after checking quality of our products and know our service.

 

  1. How long is the sample lead time?

For existing samples, it takes 2-3 days. If you want your own designs, it takes 5-7 days, subject to your designs whether they need new printing screen, etc. Anyway, we will response fast to your request.

 

  1. How long is the production lead time?

We mainly export to Europe, the US, Australia, Middle East and Southeast Asia countries. It may need 45 days.

 

  1. What format of the file do you need if I want my own design?

We have our own designer in house . So you can provide JPG, AI,cdr or PDF,etc.We will make 3D drawing for mold or printing screen for your final confirmation based on technique.

 

  1. How many colors are available?

We match colors with Pantone Matching System. So you can just tell us the pantone color code you need. We will match the colors. Or we will recommend some popular colors to you.

 

  1. Which kinds of certificate would you have?

CE,CB,GS,UL,SAA,EMC,RED,LVD,FCC,ROHS, ISO, BSCI AND SO ON.

 

  1. What is your payment term?

Our normal payment term is TT,L/C.